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After walking in seeing if they have an appoints they had informed me that they were fully booked, 5 minutes later aomeone else walks in and gets served without having an appointment for a wash and cut. I had been waiting on the sofa appalled that they had served another customer whilst I was still waiting to be served. I had asked at the desk again but they had refused to serve me. I have never been treated with such disrespect from a hairdresser. They were impolite and had talked down to me. I wouldn't recommend this service to anyone. Save your money and go somewhere where they will treat you with respect.

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